"Upon arriving at the hotel on a rainy day, we were warmly welcomed into the hotel by very friendly staff. They asked about our journey here and were very family-orientated. We were escorted to our poolside room by a very well-mannered and friendly concierge. I would recommend taking a room near the pool for easy access. The environment is very child-friendly and the kids will make new friends in an instant. The children's playroom will keep the kids occupied whilst you relax."